Tenant FAQs
Answers to your frequently asked questions
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Can you hold a place before I apply?
No, we are sorry but a property can only be held by an approved applicant with paid deposit for 14 days -
Do I pay first month’s rent and last month’s rent with my security deposit?
You will pay first month’s rent and security deposit before move in. -
How old do you have to be to apply?
Anyone over the age of 18 years old needs to complete an application. -
Is the deposit refundable?
Yes, provided the property is left in good, clean, move in condition with no damages, we will gladly refund your deposit. -
You have a property I want to rent. How do I apply?
Please click Apply to apply. -
How do I pay rent?
You can pay rent online through your tenant portal or mail a check to the address on your lease. -
I want to get a pet. What do I do?
We love our furry family members too! You will need to complete a Pet Screening application to determine approval and pet rent amount before bringing them home. -
I want to move out, but my roommate wants to stay. What do I do?
Please refer to your lease to determine your notice requirement. You will need to send this notice in writing. -
Who is responsible for paying for repairs & maintenance requests?
This depends on what it is. Please refer to your lease to determine what items are considered tenant responsibility.